Welcome! My name is Brianna Farquharson.
I am a Senior Enterprise Solutions Consultant focused on transforming complex enterprise workflows into intuitive, user-centered experiences through systems thinking, storytelling, and scalable design.
Enterprise Solutions .
Product Design .
Storytelling .
Enterprise Solutions . Product Design . Storytelling .
Indirect Tax Transformation
A solution-focused case study exploring how a centralized tax engine streamlined fragmented enterprise workflows across ERP, billing, and eCommerce systems — improving visibility, standardization, and operational efficiency through scalable solution design and workflow storytelling.
PlutoPay
PlutoPay demonstrates how implementing the discovery-to-demo process, workflow optimization, and customer-centered design can improve adoption and usability within a digital payments platform. From business requirements to a validated prototype, the project highlights my ability to bridge customer needs with scalable product solutions.
Jargon
A discovery-to-demo case study illustrating how customer research, workflow design, usability validation, and solution storytelling come together to solve complex business problems. The project concludes with a customer-focused product demonstration designed to communicate value through real-world workflows rather than product features.